Privacy Policy

This Privacy Policy explains how Debt Handled ("we," "us," "our") collects, uses, and shares information when you use our websites and services.

Information We Collect

• Contact and application data: name, address, phone, email, state, ZIP, payment status, debt amount, date of birth, and other info you submit.
• Identifiers and device data: IP address, cookie IDs, browser type, pages visited, referrers.
• Partner data: information we receive from service providers and marketing partners to verify eligibility.

How We Use Information

• Evaluate eligibility and provide requested services.
• Contact you by email, phone, or SMS, including autodialed/prerecorded/artificial-voice communications where permitted.
• Prevent fraud, secure our services, and comply with law.
• Analytics, optimization, and advertising (including retargeting) consistent with this Policy.

Consent to Contact & Soft Credit Inquiry

By submitting a form, you agree to our Terms & Privacy Policy. You authorize Debt Handled and its marketing partners to contact you via email, telephone, and text/SMS (including through automated dialing systems, prerecorded messages, or artificial voice) at the number and email address you provided, even if it is on a Do Not Call list. Message and data rates may apply. You are not required to provide consent as a condition of purchase.

You also authorize Debt Handled to obtain a soft credit inquiry for eligibility or pre-qualification purposes. This inquiry will not affect your credit score.

SMS terms: up to several messages per month. Reply STOP to cancel, HELP for help. Carrier is not liable for delayed or undelivered messages.

Sharing of Information

• Service providers and partners who help deliver our services. The current partner list is at /affiliates.
• Affiliates under common ownership.
• Legal and compliance when required by law, to protect rights, or in a merger/acquisition.

Cookies & Tracking

We use cookies, pixels, and similar technologies for site functionality, analytics, and advertising (including the Meta Pixel and TrustedForm). You can adjust browser settings to limit cookies; some features may not work properly.

Your Privacy Choices

• Email: click unsubscribe links or email support@debt-handled.com.
• SMS: reply STOP to opt out; HELP for help.
• Do Not Track / Global Privacy Control: we honor applicable browser-level signals where required by law.

State Privacy Rights (California / CCPA / CPRA)

If you are a California resident or a resident of another state with consumer privacy laws, you may have rights under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), or similar laws to access, delete, correct, or limit sharing of your personal information. To exercise these rights, contact us at support@debt-handled.com. We do not knowingly sell the personal information of minors.

Data Security & Data Retention

We use reasonable administrative, technical, and physical safeguards. Lead data is encrypted in transit (TLS) and stored only by our downstream CRM and routing partners — no PII is retained at the edge layer. We retain data as needed for the purposes described, consistent with legal obligations, generally for up to 24 months from last contact.

Children

Our services are not directed to children under 13, and we do not knowingly collect their data.

Changes to this Policy

We may update this Policy and will revise the "Last updated" date. Your continued use means you accept the changes.

Contact Us

Email: support@debt-handled.com